With the rise of social media and an ever-increasing global interconnectedness, competition for buyers’ attention is steeper than it’s ever been. Suddenly your business is forced to reckon with the desires of unpredictable and ever-shifting demographics, and compete with companies you never knew existed.
If you want to be successful in this new climate, your dealership needs to do more than simply sit back and sell cars. You need to dive headfirst into these new waters and follow the current to understand what the people really want.
As with many industries across the United States, the automotive industry has been rocked by COVID. We’re still adapting to all of the changes, but we learn more with each day.